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April

Lending Manager

SUNCORP GROUP - East Toowoomba, QLD

Any Industry
Source: uWorkin

JOB DESCRIPTION

  • Assess and meet customer needs
  • Drive Sales, Service and growth targets
  • Permanent | Full-Time | Toowoomba

The Role

As the Lending Manager, you will assess the financial needs of customers and provide options to meet those needs in pursuit of specific sales, service, growth and connected customer targets, with an emphasis on mortgages.

Key Responsibilities

  • Design, implement and monitor a mortgage marketing and business plan, and subsequently achieve the goals set by Suncorp
  • Monitor and analyse portfolio growth, sales, service, credit quality, ROI, MFI and expense results for the portfolio. Identify and implement corrective activity where performance gaps exist within budgeted targets
  • Identify an acceptable level of lending risk, in line with Suncorp’s risk appetite statement, and maximise profit from that transaction
  • Support and demonstrate a risk management culture in line with Suncorp’s values
  • Provide options for appropriate solutions to customer needs
  • Support improvement and monitor the relevant customer service / customer satisfaction out comes for the portfolio

Skills & Experience

  • Demonstrated experience in a similar lending role
  • Demonstrated experience in roles requiring growth and retention of a customer base
  • Demonstrated experience in financial services
  • Strong attention to detail
  • Ability to establish and develop customer relationships
  • Sound ability with technology, innovation and digital solutions
  • Bi-Lingual is desired

Our Benefits

  • Discounts of up to 25% on our various Insurance, Banking & Superannuation products
  • Flexible working environment and arrangements; genuine focus on work-life balance
  • Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)
  • We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program ($600), Facilities for nursing mothers, Company share options, Social club, Years of Service Recognition)

If this opportunity sounds like the challenge you have been looking for please apply online today. For a confidential discussion please Erin Guinane on erin.guinane@suncorp.com.au

At Suncorp we build inclusion by providing an environment where everyone is able to be themselves and feel valued, involved and respected for their perspectives and contribution.

Apply now

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Advertised: E. Australia Standard Time
Applications close: E. Australia Standard Time